Our driving force for the past 15 years is our values. We are committed to finding ways to better serve, help and care for both our customers and our team members through maximizing our technology and striving for operational excellence. Our word is our bond:
- We mean what we say.
- We only promise what we can deliver.
- We stand behind our service and are passionate about doing the right thing.
- We are bonded and insured to protect you.
Each courier is equipped with mobile phone technology that allows them to update dispatch within seconds on the progress of a delivery from pick-up to entering the proof of delivery. Dispatch also has direct-connect voice capabilities to help solve problems that arise.
People, Our Success
What sets us apart is our people. We exert a lot of time and energy to locate and train people who are committed to excellence. Our dispatchers, customer service reps, couriers, salespeople and administrators strive to provide our customers with the best service in Arizona. Their efforts have led us to a 98% average on-time success rate.